Welcome to StikSwap. Please review the following terms that apply when selling or purchasing golf equipment through our platform.

⛳ Selling to StikSwap

By submitting your gear for an offer, you agree to the following terms:

All submitted gear must match the condition described when the quote was requested. We reserve the right to revise or cancel offers if the actual condition significantly differs.
Offers are based on the photos and information you provide. If we receive gear that has major undisclosed damage, excessive wear, or is not as described, your offer will be adjusted accordingly.
If the revised offer is declined, you may request a return. Return shipping costs are your responsibility in this case.
You are responsible for properly packaging and shipping the item using the label we provide. Damage due to improper packing may affect your offer.
Once your gear is received and inspected, your selected payout method will be used to send payment within 2 business days.

Payout Options:

• Option 1: Standard Payout – Send your clubs using the label we provide, and receive 100% of your payout within 1 business day of inspection.
  
  
• Option 2: Instant Payout – For faster service, you may place a credit card on file to authorize the full quote amount plus 15%. Once authorized, you’ll receive 50% of your payout immediately, and the remaining 50% after your clubs are received and verified.
  
  Your card will not be charged unless the clubs fail to arrive. If they are not delivered within a reasonable timeframe, we reserve the right to charge your card the amount of the initial 50% payout plus 15% for non-delivery.
  

🛍️ Buying from StikSwap

All gear listed for sale on StikSwap has been reviewed, cleaned, and rated by our team. By purchasing from our store, you agree to the following terms:

Each club is condition-rated on a scale from 1 to 10. These ratings are subjective but follow our published Condition Guide.

We offer a 7-day return window from the day your order is delivered. To qualify:

We ship fast and free on all U.S. orders. Tracking will be provided, and most clubs ship within 1–2 business days.

We guarantee that all products listed on StikSwap are 100% authentic.

🔄 Trade-In Offers & Store Credit

10% bonus and can be applied toward any gear listed on our site.

📦 General Policies

If a package is lost or damaged in transit, we’ll work with the shipping provider to file a claim. Refunds or replacements may be offered at our discretion.

We reserve the right to refuse service to any individual suspected of fraud, abuse, or repeated violations of these terms.

Let us know if you’d like to customize any part of this policy. We’re committed to a fair and smooth experience for everyone.

✉️ Need Help?

Contact our team any time at support@stikswap.com or through our Live Support.