Simple, Fair, and Clear.
StikSwap buys golf clubs directly from sellers through our instant quote process. We sell clubs through our official eBay store. Please review the terms below before submitting clubs to StikSwap.
Selling to StikSwap
Instant Quotes
StikSwap uses an instant quote system. You select your clubs, choose the correct details, and see your quote before submitting. After you submit your quote, we send you shipping instructions and a prepaid shipping label.
Condition Policy
New or Used
StikSwap keeps condition grading simple. If a club has never been hit, it is New. If a club has been hit at all, it is Used. This includes range use, simulator use, indoor hitting, outdoor hitting, or course play.
Submitting clubs to StikSwap
1. Accurate club information
You are responsible for selecting the correct club type, brand, model, shaft details, handedness, condition, and any other requested information during the instant quote process.
2. Condition must match your submission
Clubs must match the condition selected when the quote was submitted. New means never hit. Used means hit at least once. If a club is submitted as New but shows signs of use, the quote may be adjusted.
3. Inspection after arrival
Once your clubs arrive, StikSwap inspects them to confirm they match your instant quote submission. For standard payouts, payment is processed after the clubs pass inspection. For up-front payouts, inspection confirms whether the shipment matches the quote and whether any adjustment is required.
4. Adjusted or canceled quotes
StikSwap may revise or cancel a quote if the clubs received do not match the submitted details, are counterfeit, are damaged beyond what was disclosed, are missing components, or are otherwise not as described.
5. If a revised quote is declined
If a quote is revised after inspection and you decline the revised amount, you may request the clubs be returned. Return shipping costs may be your responsibility when the issue is caused by inaccurate or incomplete submission details.
6. Packaging responsibility
You are responsible for packing your clubs securely. Damage caused by improper packaging may affect your payout. Use a sturdy box and enough packing material to protect the club heads, shafts, and grips during transit.
How payouts work
Cash payouts only
StikSwap currently pays sellers through cash payout methods only. We do not currently offer trade-in credit or store credit bonuses.
Available payout methods
Available payout methods include Venmo, Zelle, Cash App, PayPal, and check by mail upon request. You are responsible for providing complete and accurate payout information.
Standard payout
If you choose standard payout, payment is sent within 1 business day after your clubs arrive, are inspected, and are confirmed to match your submitted quote.
Up-front payout
If you choose up-front payout and complete the required verification, StikSwap may send your payout after your shipment receives an accepted carrier scan and before the clubs arrive. Up-front payout remains subject to eligibility review, these terms, and the verification requirements below.
Receiving payment before your clubs arrive
1. Optional program
Up-front payout is optional. Sellers who do not choose or qualify for up-front payout may use the standard payout process and receive payment after their clubs arrive and pass inspection.
2. Eligibility and shipping deadline
To remain eligible, you must ship the quoted clubs using the StikSwap-provided label by the next business day after receiving it, unless StikSwap agrees otherwise in writing. A label being created is not proof of shipment. The carrier must show an accepted possession scan or other tracking event reasonably confirming that the package has entered the carrier network.
3. Secure $1 verification
Before StikSwap sends an up-front payout, you must complete the secure $1 verification sent by StikSwap. The $1 verification amount will be added to your payout. Stripe processes the verification and securely stores the card information. StikSwap does not receive or store your full card number or security code.
4. Authorization for later adjustments
By completing the verification and accepting these terms, you authorize StikSwap to use the saved card for an unscheduled charge only when an amount is owed because the quoted shipment was not sent, items are missing, the clubs or components materially differ from the submitted quote, the condition was materially misstated, an item is counterfeit or not authentic, avoidable carrier charges are incurred, or another specifically disclosed adjustment is required under these terms.
5. Maximum amount that may be charged
StikSwap will not charge more than the amount necessary to recover the applicable overpayment, adjustment, avoidable carrier charge, or other amount owed under these terms. The total card charges relating to a submission will not exceed the up-front payout associated with that submission plus any separately disclosed shipping or carrier charges caused by failure to follow the shipping instructions.
6. How an adjustment is calculated
An adjustment is generally the difference between the up-front payout already sent and the corrected value of the clubs actually received, plus any separately disclosed and documented carrier charge for which the seller is responsible. If no qualifying clubs are shipped or received, the amount owed may equal the full up-front payout.
7. Notice and supporting information
Except when immediate action is reasonably necessary because of fraud, non-shipment, or a similar risk, StikSwap will provide notice of the issue and the proposed adjustment before charging the saved card. The notice may include the original quote, inspection findings, photographs, tracking information, corrected values, and the amount proposed to be charged.
8. Card will not otherwise be charged
Other than the initial $1 verification, your saved card will not be charged if the shipment is sent on time, all quoted items are received, and the clubs and shipment match the submitted information and shipping terms. The card is not intended for routine, recurring, or subscription charges.
9. Failed charges and unpaid amounts
If an authorized adjustment cannot be collected from the saved card, you remain responsible for the amount owed. StikSwap may contact you for another payment method, offset the amount against another payout where legally permitted, suspend up-front payout eligibility, refuse future submissions, or pursue other lawful remedies.
10. Questions or disputes
Contact support@stikswap.com promptly if you believe an adjustment is incorrect. Providing notice to StikSwap does not eliminate any rights you may have through your card issuer, but it gives StikSwap an opportunity to review the shipment and supporting records.
Shipping your clubs to StikSwap
Prepaid shipping label
After you submit your instant quote, StikSwap sends shipping instructions and a prepaid shipping label. The label must be used according to the instructions provided. Sellers requesting up-front payout must ship by the next business day after receiving the label unless StikSwap agrees otherwise in writing.
Box size and carrier requirements
You must follow the shipping instructions provided with your label, including any box size or carrier requirements. Oversized boxes, improper packaging, or failure to follow shipping instructions may delay processing or affect payout.
Lost or damaged packages
If a package is lost or damaged in transit, StikSwap will work with the shipping carrier to review the issue. Resolution may depend on tracking, carrier findings, packaging quality, and the specific circumstances of the shipment.
Buying from our eBay store
StikSwap sells through eBay
StikSwap does not currently sell clubs directly through this website. Clubs available for purchase are listed through our official eBay store. Purchases made through eBay are subject to the terms, listing details, return policy, payment rules, and buyer protections shown on eBay at the time of purchase.
Important terms
Authenticity
StikSwap does not knowingly purchase counterfeit golf equipment. If clubs are determined to be counterfeit or suspected to be counterfeit, the quote may be canceled.
Right to refuse service
StikSwap reserves the right to refuse service, cancel quotes, or reject submissions involving suspected fraud, abuse, inaccurate information, counterfeit products, or repeated violations of these terms.
Policy updates
StikSwap may update these terms and policies as our process changes. The terms shown on this page apply to submissions made through the website unless otherwise stated in writing by StikSwap.
Need help?
Email us at support@stikswap.com with any questions about your quote, payout, shipping label, or submission.